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  • ARC ASSOCIATES maintains the www.arcauditing.ae Website ("Site").
  • We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website
  • Cardholder must retain a copy of transaction records and Merchant policies and rules
  • User is responsible for maintaining the confidentiality of his account

USER DATA COLLECTION & USAGE POLICY

Thank you so much for contacting ARC ASSOCIATES. These Terms of service cover your use and access to the services which constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and ARC Services. By using our Services, you agree to be bound by these Terms as well as our Privacy Policy. If you are using our Services as the employee or agent of an organization, you are agreeing to these terms on behalf of that organization. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

PAYMENT CONFIRMATION

Once the payment is made, the confirmation notice will be sent to you via email. You will receive a payment confirmation mail within 48 hours.

CANCELLATION POLICY

Clients of ARC Associates can request refunds within seven days of completing a transaction, subject to ARC Associates' approval. The refund may be credited to the customer's account or returned to the customer's original payment method. The refund transfer may take up to 45 days to complete. Please be aware that after the first 7 days, there is no refund or cancellation policy.

REFUND POLICY

Clients can request a refund through the ARC Associate's application and website, subject to the "ARC Associates" terms and conditions. ARC Associates may provide the client with a refund of any pre-paid but unused fees related to such services if the services are terminated for any reason other than the client's breach, subject to the terms and conditions of the signed contract with the client. Only the original mode of payment will be used for refunds.

SECURITY

All online credit cards transactions performed through the Telr secured payments gateway. The Payments are fully automated with an immediate response and Telr have built-in fraud protection system which includes in-house fraud protection layer as well as 3DSecure. This two-layered system ensures that your transactions are highly secure and hassle free. Refunds will be done only through the Original Mode of Payment

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

GOVERNING LAW

These Terms of Use and your use of the Site are governed by and construed following the laws of the country of UAE applicable to agreements made and to be entirely performed within the UAE, without regard to its conflict of law principles.

CONTACT US

To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at info@arcauditing.ae